Delivery & Returns
Delivery:
• Orders are delivered within 5–8 business days once all items, including any pre-order items, are ready to ship.
• For expedited delivery, receive your order within 2–4 business days after items are ready to ship, for an additional fee.
• Important: Modifying your order—such as canceling items, combining orders, or changing your shipping address, shipping speed, or preferences—may affect processing times and free shipping eligibility. Please double-check all details before placing your order.
• You will receive a confirmation email with tracking information once your order ships.
• Shipping Delays: While we strive to ship your order as quickly as possible, please note that delays may occur during peak seasons, holidays, or due to unforeseen circumstances. We appreciate your understanding and patience.
Returns:
• All sales are final. Please review product descriptions, sizing details, and customization options carefully before placing your order.
• We do not accept returns or exchanges, as each item is handmade and crafted to order.
• If you receive an incorrect item, notice a defect, or experience any issue with your order, please contact us at tina@tlckraftydesigns.com within 3 business days of delivery. We’ll work to resolve the issue promptly and ensure your satisfaction.
• Handcrafted Disclaimer: Each item is handmade, which means slight variations in color, design, or placement may occur. These unique details are part of the charm of custom-crafted products.
• Customer Support: For questions about sizing, customizations, or any concerns prior to placing your order, feel free to reach out to us at tina@tlckraftydesigns.com Our team is here to assist and ensure you have the best experience.
